HIPAA Privacy Policy

Effective Date: January 1, 2025

MEDCHG LLC ("we, " "our," or "us") is dedicated to empowering healthcare professionals with tools to streamline patient management and clinical documentation. Our app is designed to help doctors organize patient information, track ongoing care, and efficiently record diagnoses while ensuring the privacy and security of health information. This Privacy Policy outlines how we collect, use, and protect your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

What Is Protected Health Information (PHI)?

PHI includes any information about your health status, healthcare services received, or payment for healthcare that can be linked to you. Examples include your name, address, date of birth, medical records, and insurance information.

How We Collect PHI

We may collect PHI directly from you, your healthcare provider, or your insurance company. This can occur through:

  • Online forms or portals
  • Customer service interactions
  • Medical records provided to us for billing or administrative purposes

How We Use Your PHI

We use your PHI for purposes permitted by HIPAA, including but not limited to:

  • Treatment: Coordinating with healthcare providers to ensure you receive appropriate care.
  • Payment: Processing insurance claims and billing for services.
  • Healthcare Operations: Improving our services, conducting audits, and ensuring compliance with regulations.

Sharing Your PHI

We may share your PHI under the following circumstances:

  • With your healthcare providers to coordinate treatment.
  • With insurance companies for payment purposes.
  • When required by law, such as for public health activities or legal proceedings.
  • With your written authorization for purposes not covered by this policy.

Your Rights Regarding Your PHI

Under HIPAA, you have the following rights:

  • Access: You can request copies of your PHI.
  • Amendments: You can request corrections to your PHI.
  • Restrictions: You can request limits on how we use or share your PHI.
  • Accounting of Disclosures: You can request a record of instances where we shared your PHI.
  • Confidential Communications: You can request that we communicate with you using specific methods or contact information.

Safeguarding Your PHI

We implement administrative, technical, and physical safeguards to protect your PHI, including:

  • Data encryption
  • Secure access controls
  • Regular audits and staff training

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or your PHI, please contact us:

MEDCHG LLC

1001 College Ave

Suite B

Fort Worth, TX 76104

admin@medchg.com

(817) 984-9000